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Privacy Policy

 Gilbert and Shropshire Limited Privacy Policy

 

Gilbert and Shropshire Limited are committed to protecting and respecting your privacy at all times.  Plumbsaver is the online portal of Gilbert and Shropshire Limited.  This privacy policy will explain how our company (Gilbert and Shropshire Limited and Plumbsaver) uses the personal data we collect from you when you use our website.

·         What data do we collect?

·         How do we collect your data?

·         How will we use your data?

·         When will we share your data?

·         How do we store your data and for how long?

·         What are your data protection rights?

·         What are cookies?

·         How do we use cookies?

·         What types of cookies do we use?

·         How to manage your cookies

·         Privacy policies of other websites

·         Changes to our privacy policy

·         How to contact us

·         How to contact the appropriate authorities

 

What data do we collect?

Our Company collects the following data:

·         Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

·         Register online or place an order for any of our products or services.

·         Voluntarily complete a customer surveyor provide feedbackon any of our message boards or via email.

·         Use or view our website via your browser's cookies.

 

How will we use your data?

·         Our Company collects your data so that we can:

·         Process and despatch your order

·         Manage payment for your order

·         Contact you regarding your order

 

When will we share your personal data?

We shall not share your personal data with any third parties for marketing purposes without your express consent.  We shall however share your personal data with third parties for the following reasons

·         For the purpose of data security, namely data storage and backup

·         For contractual purposes such as payment and delivery providers

 

How do we store your data and for how long?

Our Company securely stores your data on our secure servers. We use our best endeavours to ensure that your data is treated securely and in accordance with this Privacy Policy and comply with the relevant data protection within the United Kingdom.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we shall do our best to protect your personal data, we cannot guarantee the security of your data transmitted to your site; any transmission is at your own risk. Once we have received your information, we shall use effective safeguarding procedures and security features to try and prevent any unauthorised access to your personal data.

How long we store your personal information depends upon the type of information we are holding and the purpose for which we need it.  We shall not keep your personal information for any longer than necessary to fulfil our obligations to you to meet our legitimate business interests or legal requirements.

 

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

·         The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

 

·         The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

·         The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

 

·         The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

 

·         The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.

 

·         The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us

·         by email: sales@gas-limited.co.uk

·         by phone:  02476 680200

·         by post: 37 Red Lane, Coventry, CV6 5EE

What are cookies?

Cookies are text filesplaced on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collectinformation from you automatically through cookies or similar technology.

 

For further information visit allaboutcookies.org

 

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

·         Keeping you signed in

·         Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

·         Functionality - Our Company uses these cookies so that we recognise you on our website and your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

·         Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes.We may also share online data collected through cookies with our advertising partners. This means that whenyou visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

Our website contains links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for them.  We advise you to check these policies before you submit any personal data to these website.

 

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 31st May 2019.

 

How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

·         by email: sales@gas-limited.co.uk

·         by phone:  02476 680200

·         by post: 37 Red Lane, Coventry, CV6 5EE

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.